Cyber Incident Response Guide (Personal): Difference between revisions
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* '''Did you receive an email or message asking for personal or financial information?''' | * '''Did you receive an email or message asking for personal or financial information?''' | ||
* If '''YES''': | |||
** Do not respond or click on any links. | ** Do not respond or click on any links. | ||
** Mark the email as spam and delete it. | ** Mark the email as spam and delete it. | ||
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* '''Did someone request money or your banking information?''' | * '''Did someone request money or your banking information?''' | ||
* If '''YES''': | |||
** Be cautious. Scammers often pressure you using fear or urgency. | ** Be cautious. Scammers often pressure you using fear or urgency. | ||
** Read about [http://www.consumerfinance.gov/ask-cfpb/what-are-some-common-types-of-scams-en-2092/ common financial scams]. | ** Read about [http://www.consumerfinance.gov/ask-cfpb/what-are-some-common-types-of-scams-en-2092/ common financial scams]. | ||
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* '''Has your device been lost or stolen?''' | * '''Has your device been lost or stolen?''' | ||
* If '''YES''': | |||
** Change passwords for your accounts and enable two-factor authentication. | ** Change passwords for your accounts and enable two-factor authentication. | ||
** Try to locate the device using a tracking app or service. | ** Try to locate the device using a tracking app or service. | ||