Cyber Incident Response Guide (Personal): Difference between revisions

* If '''YES''':

* Do not respond or click on any links.

* Mark the email as spam and delete it.

* '''Did you click on a suspicious link or download an attachment from an unknown source?'''

* If '''YES''', proceed to [[#Secure Your Devices and Network]].

* If '''YES''':

* Be cautious. Scammers often pressure you using fear or urgency.

* Read about [http://www.consumerfinance.gov/ask-cfpb/what-are-some-common-types-of-scams-en-2092/ common financial scams].

* '''Did you send money to someone you suspect is a scammer?'''

* If '''YES''':

 

* '''Did you install anything provided by the scammer?'''

 

* If '''YES''', proceed to [[#Secure Your Devices and Network]].

 

 

* File a complaint with the [https://reportfraud.ftc.gov/#/ FTC].

* Proceed to [[#Identify and Lock Down]].

* If '''YES''':

* Change passwords for your accounts and enable two-factor authentication.

* Try to locate the device using a tracking app or service.

* Consider remotely wiping the device to protect your data.

* If '''YES''', proceed to [[#Restore]] for data recovery steps.

# '''Change Passwords''': Update passwords for all important accounts. Use a [[Password-manager|Password Manager]] to store them securely.

 

# '''Enable Multi-Factor Authentication (MFA)''': This adds an extra layer of security. See our [[MFA Guide]] for help.

 

# '''Check for Data Breaches''': Visit [https://haveibeenpwned.com/ Have I Been Pwned] to see if your email has been compromised.

 

# '''Prioritize Critical Accounts''':

 

* '''Email Accounts''': Especially ones used for account recovery.

* '''Financial Accounts''': Banks, credit cards, crypto wallets.

* '''Mobile Carrier Account''': To prevent SIM swapping.

* '''Social Media''': To prevent impersonation.

 

# '''Remove Personal Data from Data Brokers''': Use opt-out lists like the [https://github.com/yaelwrites/Big-Ass-Data-Broker-Opt-Out-List Big Ass Data Broker Opt-Out List].

# '''Disconnect from the Internet''': Unplug your network cable or turn off Wi-Fi to prevent further unauthorized access.

 

# '''Run a Malware Scan''': Use reputable antivirus software to scan and remove any threats.

 

# '''Update Your Software''': Ensure your operating system and applications are up to date.

 

# '''Review Installed Programs''': Uninstall any software you don't recognize.

 

# '''Check Your Browser Extensions''': Remove any unfamiliar plugins or toolbars.

 

# '''Change Your Device Passwords''': Use strong, unique passwords.

 

# '''Consider Professional Help''': If you're unsure, seek assistance from a trusted professional.

# '''Change Router Passwords''': Update the default login credentials.

 

# '''Update Router Firmware''': Install the latest firmware updates.

 

# '''Disable Remote Management''': Prevent external access to your router settings.

 

# '''Set Up a Guest Wi-Fi Network''': Isolate your main devices from guests.

 

# '''Monitor Network Traffic''': Use tools to detect unusual activity.

 

# '''Refer to the [[Router Hardening]] Guide''' for detailed steps.

# '''[https://inteltechniques.com/freeze.html Freeze Your Credit]''': Contact major credit bureaus to [https://inteltechniques.com/freeze.html Freeze Your Credit]. See [https://inteltechniques.com/freeze.html IntelTechniques Credit Freeze Guide].

 

# '''Review Financial Statements''': Look for unauthorized transactions.

 

# '''Update Security Settings''': Strengthen privacy and security settings on all accounts.

 

# '''Remove Unnecessary Personal Information''': From social media and other online platforms.

# '''Account Recovery''':

 

* Reset passwords and security questions.

* Use masked emails for sensitive accounts.

 

# '''Data Recovery''':

 

* Restore files from backups if available.

* Use data recovery software or consult a professional.

 

* In severe cases, consider reinstalling your OS to ensure all malware is removed.

# '''Contact Financial Institutions''': Inform them of any unauthorized activity.

 

# '''Report to Law Enforcement''': File a report with your local police department.

 

# '''Notify Affected Parties''': Let friends and family know if they might be impacted.

 

# '''File Complaints''':

 

* With the [https://reportfraud.ftc.gov/#/ FTC] for scams and fraud.

* With other relevant authorities.

# '''Review What Happened''': Identify how the incident occurred.

 

# '''Educate Yourself''': Read about best security practices.

 

# '''Implement Preventive Measures''': Update your habits and tools to enhance security.

# '''Regularly Check Accounts''': Monitor bank statements and account activities.

 

# '''Use Monitoring Services''': Consider credit and identity theft monitoring services.

 

# '''Stay Updated''': Follow reputable sources for security news.